Gaia Herbs | plant intelligence

Contact Us

Please call or write if you have any questions or concerns regarding our products. We love to hear from our customers!

We are open from 8:30 AM to 5:30 PM EST, Monday-Friday. Customer service is available until 6:00 PM each weekday.

For general inquiries or comments
Phone: (800) 831-7780
Fax: (800) 717-1722

Toll free orders
(888) 917-8269


Physical address
101 Gaia Herbs Road, Brevard, NC 28712 USA

For product information
If you have a specific product-related question, compliment, or complaint (including adverse health events), please contact our Herbal Education Specialist, Mandy Smith, RN by e-mail at

To help us advance our commitment to environmental stewardship by reducing the number of packages being shipped around the country, we are asking our healthcare practitioners to order our products through one of our distributor partners:

Emerson Ecologics
Phone: (800) 654-4432

Natural Partners, Inc.
Phone: (888) 633-7620

Phone: 866-440-7703

If you do not dispense products in your clinic, you may refer patients to Natural Dispensary to order our products:

Natural Dispensary
Phone: (877) 628-3477

Ecologically Harvested is a term that describes all herbs sold by Gaia Herbs that are not Certified Organic. Ecologically Harvested herbs include herbs that are harvested in their natural habitat, (i.e., wild harvested) according to specific guidelines for harvesting these herbs (i.e., away from roads and industry, as well as guidelines to avoid overharvesting). Our term, Ecologically Harvested, also includes herbs that are grown in managed woodland areas, fields designated for specific herbs, and herbs that are grown by indigenous growers, such as Kava Kava. All Ecologically Harvested herbs pass pesticide and heavy metal testing as well as microbial testing, prior to release.